So you are considering buying a Payzone product or service for your small business? And you need to find a fact-based review of the company before making your decision? We have the answers to all your questions.

This guide provides a complete review of Payzone and its products including card machines, online payments, what they charge and all the bonus extras. If your ready, let’s get cracking!

Payzone: Products & Services

Payzone provide a mix of card machines, online payments and EPOS services domestically. In addition, the company offer a 12 month contract, local consultants as a point-of-contact and no initial setup fees.  

Card Machines

  • Countertop
  • Mobile
  • Portable
  • Contactless

Online Payments

  • Pay by Link
  • Phone Payments
  • Payment Gateway
  • Developer Support

EPOS Systems

  • Mobile EPOS System
  • EPOS till system

Bonus Extras

  • Merchant Accounts
  • PCI Compliance
  • Refer a business

Card Support Offered

  • Visa 
  • Visa Electron
  • Mastercard
  • Maestro
  • Apple Pay
  • Android Pay

Payzone: Pricing & Fees

Payzone provides a bespoke service which has been tailored to meet the specific needs of each client. As a result of this offering, the company does not operate a fixed rate plan and the amount paid per card transaction will depend on the type of payment processed. Nevertheless there are certain charges and features which you can expect to encounter, which are listed beneath. 

These include: 

  • Monthly fees starting at £20. 
  • 0.6% – 2.5% per transaction + flat fee.
  • No cancellation fee.
  • Virtual Payments.
  • Direct/API integration possible.
  • 24/7 UK based Customer Support.
  • Fraud Protection.
  • eInvoicing.

(Source:  Payzone.co.uk)

Payzone: The Pros & Cons

Overall, Payzone receives very positive reviews from clients and those that have interacted with the company. It has won a superb rating of 4.6 out of 5 on the independent rating website, Trustpilot. Additionally, 82% of respondents have rated their service as ‘excellent’ out of a total of more than 5,500 reviews posted.  

Those that have reviewed the company have highlighted a number of positive and negatives:

Pros

  • Affordable service.
  • Excellent customer support.
  • High level of transparency.
  • Quality hardware used.

Cons

  • Service not meeting expectations.
  • Difficulty getting through to customer support at times.
  • Contract cancellation fees have been reported.

Further information on Payzone is available here on the TrustPilot Website

(Please note: All Information accurate at the time of publication)

Payzone: Background

Payzone UK is a consumer payments company which provides a variety of electronic transactions services including debit/credit card and payment gateway services across the country. It was established in 1989 and traded as Alphyra and later as ITG Group, before being renamed as ‘Payzone’ in 1995. The company was acquired by private equity firm Duke Street in 2010 and later sold on to Carlyle Cardinal Ireland Group for €43.3 million in 2015. As of 2019, the company began transitioning to a new brand called ‘takepayments’. Today, the Northwich-based company claims more than 45,000 client businesses across the UK.

Led from the front by its dynamic founder, Clive Kahn, the company now has in excess of 350 employees between its Cheshire Head Office and its Dublin, Ireland location. He developed his noted management style through an 18 year corporate career before launching the company. The passion and sense of fairness instilled by Kahn is still apparent to this day.

Payzone: Our Verdict

Payzone is truly a great option for small and medium sized merchants. The combination of relatively short contracts in comparison to other players and minimal fees with no hidden surprises, make this company attractive for businesses running on tight budgets. For more information, you can check their website.